Kitsch Hazel Return Policy

At Kitsch Hazel, we want you to be completely delighted with your purchase. However, if you find that your item does not meet your expectations, we are here to help.

Returns:

• You may return any unworn, unwashed, or defective merchandise within 30 days of receipt for a full refund or exchange.

• Items must be returned in their original packaging, with all tags attached.

• Please include your order number and reason for the return in your package.

Exchanges:

• If you would like to exchange an item for a different size or color, please follow the same return process and place a new order for your desired item.

Non-Returnable Items:

• Items marked as final sale cannot be returned or exchanged. This includes discounted items and limited edition products.

Return Shipping:

• Customers are responsible for return shipping costs unless the return is a result of our error (e.g., wrong item sent).

• We recommend using a trackable shipping service or purchasing shipping insurance for items over $75, as we cannot guarantee that we will receive your returned item.

Refund Process:

• Once your return is received and inspected, we will process your refund, and a credit will automatically be applied to your original method of payment within 5-7 business days.

For any questions or concerns regarding your return, please feel free to reach out to our customer service team.

Thank you for choosing Kitsch Hazel! We appreciate your understanding and support.